Order a label online, donate your unwanted stuff to us FOR FREE this September and enjoy £5 off your next preloved gem from Crisis
Happy hunting…your wallet and the planet will thank you.
It's easy. Here's how it works:

1. Request a label
Request a freepost label that will be emailed to you. You can either print the label at home or download the voucher to print at a Collect+ drop off point.

2. Pack your clothes
Package up your good quality items in any envelope, parcel or box of your choice. Each parcel sent will need a separate label requested.

3. Drop it off!
Drop off your parcel at your local Collect+ point. Find your nearest one.
When you request a label we will send you a confirmation email with a downloadable version of your postal label and instructions on how to post your items to us. We will also send you a £5 discount code that can be used when you spend £25 on your next preloved purchase when you shop online with us, please note the discount cannot be applied to our Gifting range, each code can be used only once and not in conjunctions with any other discount or offer.Valid 01/01/2023 - 31/10/2023

What items can be donated?
We’re looking for good quality womenswear, menswear, accessories, homeware, music, books and textiles
If your are a retailer or buisness wanting to donate larger volumes of donations then please get in contact with online.shop@crisis.org.uk
If you would like to donate clothing directly to individuals experiencing homelessness and not to be sold online/instore, then please get in contact with: ccdonations@crisis.org.uk
Please only bring items that you have loved and looked after, and that others will love, too.
We are however unable to take everything, so please check the following list:
We really love:

Great quality womenswear and menswear
✓ Vintage clothing
✓ Designer clothing

Accessories
✓ Bags, sunglasses, belts
✓ Hats, scarves, gloves

Jewellery
✓ Vintage jewellery
✓ Costume jewellery
Sorry, we can't accept:

Animal fur / ivory

Towels, bedding, duvets, pillows

Toiletries / Underwear

Items that are damaged / broken / poor quality

Any white goods / Items with no fire label / Toys
